---
title: FAQ | Help Center
description: Answers to our most frequently asked questions.
---
[Skip to content](https://support.edapp.com/faq#main-content)
English
Show submenu for translations
![EdApp - logo dark mode-1.png\]](https://support.edapp.com/hs-fs/hubfs/EdApp%20-%20logo%20dark%20mode-1.png?height=40&name=EdApp%20-%20logo%20dark%20mode-1.png)
- [Default HubSpot Blog](https://edapp-5741180.hs-sites.com/blog)
Open main navigation
Close main navigation
- [Default HubSpot Blog](https://edapp-5741180.hs-sites.com/blog)
- English
Show submenu for translations
- [edapp.com](https://www.edapp.com/)
[edapp.com](https://www.edapp.com/)
Hello. How can we help you?
- There are no suggestions because the search field is empty.
1. [Help Center](https://support.edapp.com/)
2. [FAQ](https://support.edapp.com/faq)
# FAQ
Answers to our most frequently asked questions.
- [Notifications Copy](https://support.edapp.com/notifications-copy)
- [Group Training FAQ](https://support.edapp.com/group-training-faqs)
## Lessons & Courseware
- [Languages Supported on EdApp](https://support.edapp.com/languages-supported-on-edapp)
- [Language Translation](https://support.edapp.com/language-translation)
- [Course and Lesson Configuration](https://support.edapp.com/course-and-lesson-configuration)
- [Course Library](https://support.edapp.com/course-library)
- [Sharing Your Content](https://support.edapp.com/sharing-your-content)
- [Harassment Prevention training FAQs (USA)](https://support.edapp.com/us-harassment-prevention)
See less ▼
## Authoring
- [Image and Video Sizes](https://support.edapp.com/image-and-video-sizes)
- [Templates](https://support.edapp.com/templates)
- [Creating Content](https://support.edapp.com/creating-content)
- [Music and Sounds](https://support.edapp.com/music-and-sounds)
- [Canva Integration](https://support.edapp.com/canva-integration)
- [Pexels Integration](https://support.edapp.com/pexels)
See less ▼
## User Registration & Management
- [User Groups](https://support.edapp.com/user-groups)
- [User Registration](https://support.edapp.com/user-registration)
- [Password Management](https://support.edapp.com/password-management)
- [User Management FAQ](https://support.edapp.com/user-management)
## Display
- [Custom CSS and Branding](https://support.edapp.com/custom-css-and-branding)
- [Splash Screen](https://support.edapp.com/splash-screen)
- [Questions on Learner's App Filters](https://support.edapp.com/faq-learners-app-filters)
- [Filters on LMS](https://support.edapp.com/filters-on-lms)
## Engagement
- [Achievements](https://support.edapp.com/achievements)
- [Banners](https://support.edapp.com/banners)
- [Stars & Prizing Draws](https://support.edapp.com/stars-and-prizing)
- [Rapid Refresh FAQ](https://support.edapp.com/rapid-refresh-faq)
- [Custom Achievements](https://support.edapp.com/custom-achievements-faq)
## Peer Learning
- [Peer Authoring](https://support.edapp.com/peer-authoring)
- [Discussions](https://support.edapp.com/discussions)
- [Social Learning](https://support.edapp.com/social-learning-faq)
## Knowledge Performance
- [Scores](https://support.edapp.com/scores)
- [Surveys](https://support.edapp.com/survey-faq)
## Analytics
- [Analytics](https://support.edapp.com/analytics)
## System & Technical Support
- [Security & Privacy](https://support.edapp.com/data-and-privacy)
- [API FAQ](https://support.edapp.com/api-faq)
- [Single Sign On](https://support.edapp.com/single-sign-on)
## Subscriptions & Pricing
- [Pricing](https://support.edapp.com/pricing-and-subscriptions)
- [Billing](https://support.edapp.com/billing)
## Educate All
- [Course Contributors](https://support.edapp.com/course-contributors)
- [Educate All Initiative](https://support.edapp.com/educateall)
- [Micro-credentials](https://support.edapp.com/microcredentials)
## Contact & Support
- [Contact & Support](https://support.edapp.com/contact-support)
- [Getting started](https://support.edapp.com/getting-started#main-content)
- [Get Started in 5 Minutes](https://support.edapp.com/getting-started#get-started-in-5-minutes)
- [Lessons & Courses](https://support.edapp.com/getting-started#lessons-courses)
- [Basic User Management](https://support.edapp.com/getting-started#basic-user-management)
- [Course Library](https://support.edapp.com/getting-started#course-library)
- [Definitions](https://support.edapp.com/getting-started#definitions)
- [Admin portal](https://support.edapp.com/admin-portal#main-content)
- [Advanced User Management](https://support.edapp.com/admin-portal#advanced-user-management)
- [Lesson Management](https://support.edapp.com/admin-portal#lesson-management)
- [Course Management](https://support.edapp.com/admin-portal#course-management)
- [App Customisation](https://support.edapp.com/admin-portal#app-customisation)
- [Peer Learning](https://support.edapp.com/admin-portal#peer-learning)
- [Engagement](https://support.edapp.com/admin-portal#engagement)
- [Analytics](https://support.edapp.com/admin-portal#analytics)
- [Features](https://support.edapp.com/admin-portal#features)
- [EducateAll](https://support.edapp.com/admin-portal#educateall)
- [Sharing Content](https://support.edapp.com/admin-portal#sharing-content)
- [Integrations](https://support.edapp.com/admin-portal#integrations)
- [Learner's app](https://support.edapp.com/learners-app#main-content)
- [Logging In](https://support.edapp.com/learners-app#logging-in)
- [Taking Courses](https://support.edapp.com/learners-app#taking-courses)
- [Features For Learners](https://support.edapp.com/learners-app#features-for-learners)
- [Extras](https://support.edapp.com/learners-app#extras)
- [Star Bar](https://support.edapp.com/learners-app#star-bar)
- [Creator Tool](https://support.edapp.com/creator-tool#main-content)
- [Branding](https://support.edapp.com/creator-tool#branding)
- [Templates](https://support.edapp.com/creator-tool#templates)
- [Course & Lesson Configurations](https://support.edapp.com/creator-tool#course-lesson-configurations)
- [Copying Slides/Lessons/Courses](https://support.edapp.com/creator-tool#copying-slides-lessons-courses)
- [Translations](https://support.edapp.com/creator-tool#translations)
- [Content](https://support.edapp.com/creator-tool#content)
- [Tips and tricks](https://support.edapp.com/tips-and-tricks#main-content)
- [Learning Programme Management](https://support.edapp.com/tips-and-tricks#learning-programme-management)
- [Authoring](https://support.edapp.com/tips-and-tricks#authoring)
- [Best Practices](https://support.edapp.com/tips-and-tricks#best-practices)
- [Programme Success](https://support.edapp.com/tips-and-tricks#programme-success)
- [Engagement](https://support.edapp.com/tips-and-tricks#engagement)
- [Launch Kit](https://support.edapp.com/tips-and-tricks#launch-kit)
- [FAQ](https://support.edapp.com/faq#main-content)
- [Lessons & Courseware](https://support.edapp.com/faq#lessons-courseware)
- [Authoring](https://support.edapp.com/faq#authoring)
- [User Registration & Management](https://support.edapp.com/faq#user-registration-management)
- [Display](https://support.edapp.com/faq#display)
- [Engagement](https://support.edapp.com/faq#engagement)
- [Peer Learning](https://support.edapp.com/faq#peer-learning)
- [Knowledge Performance](https://support.edapp.com/faq#knowledge-performance)
- [Analytics](https://support.edapp.com/faq#analytics)
- [System & Technical Support](https://support.edapp.com/faq#system-technical-support)
- [Subscriptions & Pricing](https://support.edapp.com/faq#subscriptions-pricing)
- [Educate All](https://support.edapp.com/faq#educate-all)
- [Contact & Support](https://support.edapp.com/faq#contact-support)
- [Webinars](https://support.edapp.com/webinars)
- [Technical / API documentation](https://support.edapp.com/technical-api-documentation#main-content)
- [Single Sign On for the Learner's Portal](https://support.edapp.com/technical-api-documentation#single-sign-on-for-the-learners-portal)
- [Single Sign-on for Admin Portal](https://support.edapp.com/technical-api-documentation#single-sign-on-for-admin-portal)
- [Integrations](https://support.edapp.com/technical-api-documentation#integrations)
- [API](https://support.edapp.com/technical-api-documentation#api)
- [Legal documentation](https://support.edapp.com/legal-documentation#main-content)
- [Third Party Gateway](https://support.edapp.com/legal-documentation#third-party-gateway)
- [Privacy & Terms](https://support.edapp.com/legal-documentation#privacy-terms)
- [Troubleshooting](https://support.edapp.com/troubleshooting)
- [EdApp to SC Migration](https://support.edapp.com/edapp-to-sc-migration)
- [Default HubSpot Blog](https://edapp-5741180.hs-sites.com/blog)
[](http://edapp.com)
EdApp Help Center
Copyright © 2026, EdApp Pty Ltd