Send a Custom Push Notification

Sending custom push notification is made simple with these easy steps.

As an Administrator, you are able to customise the content of a push notification and send it out to either groups of users or individual users. This feature is useful if you would like to remind users about new content or prizing, re-engage users or even send a company-wide message. This feature is in addition to our automatic push notifications.

Sending push notifications to all users

Navigate to the 'User' tab and then to 'User Groups'. Select 'All Users'.

In the push notification field to the right, enter your copy in the Title and Body fields. When ready to send, press 'Send Push Notification'. All users in your account will receive this custom push notification message.

Sending push notifications to a group of users

Based on user group name

Navigate to the 'User' tab and then to 'User Groups'. Select the 'User Group' you would like to send the notification to.

In the push notification field to the right, enter your copy in the Title and Body fields. When ready to send, press 'Send Push Notification'. All users in this user group will receive this custom push notification message.

Based on completion rates

This can be assessed under our Actionable Reports feature. Here, you’ll be able to send custom push notifications to users with low completion, who have logged in but not started any course, and who are inactive with low completion. Navigate to the 'Analytics' pane and select 'Reports'.

Select the actionable report you would like to view, and select 'Actions'. Under this, select 'Push Notification'.

Sending push notifications to an individual user

Navigate to the 'User' pane and then to 'Users'. Select the user you would like to send the notification to. In the push notification field to the right, enter your copy in the Title and Body fields. When ready to send, press 'Send Push Notification'. Only users part of this actionable report group will receive this custom push notification.

In the push notification field to the right, enter your copy in the Title and Body fields. When ready to send, press 'Send Push Notification'. Only this user will receive this custom push notification message.