---
title: Whitelist EdApp domains
description: Some network configurations your organization may need to have in place to fully support EdApp functionalities.
---
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# Whitelist EdApp domains
## Some network configurations your organization may need to have in place to fully support EdApp functionalities.
### **Why whitelisting?**
To ensure emails are received, we recommend customers white list our domain. This will help prevent any emails or alerts from the platform from landing in a learner's junk inbox.
Additionally, if a VPN or Firewall is set up a list of domains need to be whitelisted otherwise learners and admins will have difficulties with access.
**Ad Blockers:** Sometimes a user will have issues accessing our platform if they have ad-blockers installed. Particularly if the Tableau windows in Analytics are not appearing.
### **Domains**
> For most cases, you'll just need to whitelist **\*.edapp.com** but a list of subdomains can be found below.
We utilize a broad range of domains and URLs to support the EdApp web app, mobile app, and related services. If your organization has firewall or filtering settings in place to block unknown connections, you may need to whitelist the following domains and URLs for EdApp to function at its full capacity.
| **Domain** | **URL** | **Purpose** |
| --- | --- | --- |
| .edapp.com | mail.edapp.com | |
| admin.edapp.com | Hosts the admin portal. | |
| edapp.com | Hosts the marketing site. | |
| tableau.edapp.com | Analytics | |
| media.edapp.com | | |
| hippo.edapp.com | | |
| web.edapp.com | Hosts the web app. | |
| support.edapp.com | Hosts the knowledge base. | |
| blog.edapp.com | Hosts the blog website. | |
| rest.edapp.com | API and documentation | |
| [mailer@edapp.com](mailto:mailer@edapp.com) | Used to send prizing emails for learners to claim. | |
| link.edapp.com | This supports our deep link function. | |
| \*.segment.io | api.segment.io | Provides anonymized statistics use by SafetyCulture to measure the effectiveness of EdApp |
| \*hubspot.com | hubspot.com | Live chat functionality |
| \*.mandrillapp.com | mandrillapp.com | Facilitates in-app prompts, email communications, and push notifications |
| \*.doubleclick.net | \*.doubleclick.net | Facilitates in-app prompts, email communications, and push notifications |
| \*google-analytics.com | www.google-analytics.com | Reports Analytics events. |
| \*.datadoghq.com | | Cloud services |
| \*.cloudinary.com | https://api.cloudinary.com/ | Cloud services |
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