We're sorry to see you go - and we're here to make your transition as smooth and stress-free as possible.
Whether you're consolidating platforms, trialing something new, or simply evaluating your options... we want to ensure you retain full control and have a great experience... even as you're leaving EdApp.
This guide outlines everything you need to know about accessing and exporting your EdApp data, so you can confidently manage the next steps of your learning program, wherever that may take you.
What You Can Export from EdApp
You’ll be able to access and export the following data before closing your account:
| Data Type | Description / Steps |
|---|---|
| Lessons |
Download lessons as SCORM files, to be uploaded into another system. Available per lesson. Bulk download unavailable. |
| User Data & Reports |
Download list of users, training history, engagement stats and course progress records (where applicable) via the Course Completion by User report (CSV). |
| Course Certificates |
Download all course certificates using this Guide here |
Step-by-Step: Accessing & Exporting Your Data
Follow the below steps to ensure you’ve captured everything you need.
1. Download User Data & Reports
Export User Data
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Log in to EdApp
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Navigate to Users > click the 3 dots > Export users
Export Progress Reports
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Log in to EdApp
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Navigate to Analytics > Course Completion by User
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Use the dropdowns to filter by user group, course, or date range
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Click Export (choose CSV or PDF)
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Repeat as needed for different report types (e.g., completions, quiz scores, engagement)
2. Export Lessons
While EdApp content is built to be dynamic and interactive delivered all within the same platform, you can still export key content for reference or re-use elsewhere.
Download Lesson Content via SCORM
3. Download Certificates
- Navigate to App settings > Certificates > Awarded
- Click on the three dots next to 'View course' > Download all certificates
Interested in Continuing with SafetyCulture?
If you're leaving EdApp but would like to explore how SafetyCulture can support your broader operational, training, and compliance goals—all in one platform—we’d love to help you transition smoothly.
You’ll find tools that go beyond training:
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Assign learning in context with inspections and actions
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Trigger training from issues or incidents
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Manage contractor onboarding with confidence
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Consolidate your teams across sites and safety tools
Want to continue with SafetyCulture Training?
Simply let us know here:
👉 Add your name to the list
A member of our team will be in touch to talk next steps and support you through the transition.
We're still here to help
Even during offboarding, you’ll have access to our Support teams. If you need help just reach out to support@edapp.com. We’ll do everything we can to make your transition easier, and if you ever return, your door to EdApp will always be open.
A Final Note
Leaving a platform is rarely an easy decision. We’re proud to have supported your team and contributed to your training success. Should your needs change in the future - or if you'd like to explore what’s new - we’d love the chance to reconnect.
Loved your EdApp experience? Feel free to refer us to other teams or share feedback with your Customer Success Manager. It means a lot to us.
Thank you for being part of the EdApp community. We wish you and your team all the best in your next chapter.