Use template fields to fill certificate content dynamically. This allows you to automatically add fields such as the learner's full name, user ID, course title, course completion date, and more.
Bold, italicize, and change text size
Edit certificate title, body, and footer text
Certificates, badges, logo and images.

Consider inputting the variable's full name and/or username. This will ensure you know to whom the certificate is awarded! Updating these settings will not alter the certificate once earned and generated.

8. Once enabled on the account level, you may enable/disable the completion certificate for a specific course.

Accessing the certificates as an admin

Admins can access certificates awarded to learners in two different ways:

A. From "App Settings" to "Certificates" and "Awarded"

B. Head to the course > If the course is published, click on 'Edit' > Set Up

Managing Certificates:

Admins can sort the certificates by learner name and date awarded.
Admins can search course certificates by course name.
Admins may request bulk downloads of certificates per course.
Admins can sort the certificates by learner name and date awarded.
Admins can search course certificates by course name.

Updating the styling settings will not alter the certificate once earned and generated. Please ensure you've set up your certificates to include all the needed information before they are generated.

Accessing the certificates as a Learner

A. From the Course Menu

Once a learner completes the course, the certificate of completion will be available within the learner's portal underneath the course title and from the certificates section on their profile.

B. From the Learner's profile

All earned certificates can be accessed through 'My Profile' > 'Certificates.'

Free vs. Paid Plan

Paid plans provide advanced certificate functionality:

Download certificates awarded to learners.
Use template fields to fill certificate content dynamically. Automatically add fields such as the learner's full name, user ID, course title, course completion date, and more.
Bold, italicize, and change text size.
Full content editing of the certificate title, body, and footer text.
Certificates, badges, logos, and images.
Live preview to see what your certificate will look like to your learners.
Create different kinds of templates to match the branding of different courses.

Free plans support customization of:

Your company's name
certificate badges
logo and images
footer text

Translation

Certificates without advanced customization applied are automatically translated in the language of the user's device. This feature currently supports over 15 of the most used languages globally.

FAQ

Q: How can I provide my learners with course certificates if my account was created before 11 October 2021?

See configuration.

Q: Can learners share their certificates?

The certificate will open as a PDF, and they can perform actions within their device from that browser.

Q: Where can learners find the certificates on their app?

When they have completed their course, they can click on their certificate underneath the message that says, "Well done. You've passed this course".

Q: What will happen to my other ''Certificate'' templates if I revert my plan to ''Free''?

You will only have access to the "Default" template and not the other created templates.

Q: What will happen to my ''default'' certificate that has advanced customization if I revert my plan to ''Free''?

The customized content will be deleted and the certificate will be reset to default. (see screenshot below)