Course Completion Certificates

Reward or certify your learners! Learners can receive a digital certificate after completing a course.

Content

Configuration

Where to locate the Certificate

Free vs Paid Plan

Translation

FAQ

 

Configuration

  1. Navigate to the 'Account Setting' drop-down by clicking on your email in the top right corner of the 'Main Navigation'

2. Once in the App Settings, navigate into the 'Certificates' Tab.

3. Tick the 'Course Completion Certification' checkbox to enable the feature for the account. 

Certificates are enabled in accounts created after 11 October 2021 by default.

5. Upload a certificate badge, cover image, and footer image to brand your certificates. 

6. Further customise your certificate by toggling on "Advanced Customisation". Advanced customisation of certificates is available under paid plans only.

 

7. From here, you can:

  • Use template fields to dynamically fill certificate content. This allows you to automatically add fields such as the learner full name, user ID, the course title, course completion date and more. 
  • Bold, italicize and change text size
  • Edit certificate title, body and footer text
  • Certificates badges, logo and images

8. Once enabled on the account level, you may enable/disable the completion certificate for a specific course.

9. Go to your chosen course and click on the 'Completion' tab and tick the 'Completion Certificate' checkbox. Changes will be saved automatically.

 

Certificate Appearance for Learners

Once a learner completes the course, the certificate of completion will be available within the learner's portal underneath the title of the course.

 

Free vs Paid Plan

Paid Plans provide advanced customization:

  • Upload background images such as logos and certificates badges to perfectly match your existing brand design
  • Use template fields to dynamically fill certificate content. Automatically add fields such as the learner's full name, user ID, the course title, course completion date and more
  • Bold, italicize and change text size
  • Full content editing of the certificate title, body and footer text
  • Certificates badges, logo and images
  • Live preview to see what your certificate will look like to your learners

Free plans support customization of:

  • your company's name
  • certificate badges
  • logo and images
  • footer text

 

Translation

Certificates without advanced customisation applied are automatically translated in the language of the user's device. This feature currently supports over 15 of the most used languages globally. 

FAQ

 

Q: How can I provide my learners with course certificates if my account was created prior to 11 October 2021?

See configuration.

 

Q: How do learners receive the certificate? 

Learners will be able to click on their certificate under the course description in the learner's app. 

 

Q: Can learners share their certificates? 

The certificate will open as a PDF and they can perform actions within their device from that browser. 

 

Q: Where can learners find the certificates on their app?

When they have completed their course, they will be able to click on their certificate underneath the message that says "Well done. You've passed this course".

 

Q: Can admins have access to the certificates?

At this moment, no. Admins can check completions via Analytics.