Contact & Support

Q: How can I contact EdApp?

You can reach EdApp at hello@edapp.com or support@edapp.com. You can also contact us through LiveChat.

Q: Where is EdApp’s support based?

EdApp has offices around the world and provides support via our Sydney, London and New York offices. 

Q: What is EdApp’s support hours?

EdApp provides live chat support 24 hours a day Monday to Friday across the Americas, EMEA and the Asia Pacific region.

Q: How can I get routine dedicated support? 

If you would like to speak to us about your Enterprise needs and our Client Success program, please contact hello@edapp.com.

Q: Is there any other resources I can utilise for support?

Yes, we have a YouTube channel https://www.youtube.com/EdAppMicrolearning which has lots of great tutorials, as well as recordings of all our webinars.

Q: How do I stop the live chat bubble popping up every time I change pages?

If you enable cookies on your device the system will recognise when you have closed the chat bubble and will not show it again.