---
title: Password Management
description: "Q: How do I reset my password? As an Admin user you can reset your password on the Admin login portal here: https://admin.edapp.com/login. Simply click on 'Forgot Your Password' and follow the prompts"
---
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# Password Management
**Q: How do I reset my password?**
As an Admin user you can reset your password on the Admin login portal here: [https://admin.edapp.com/login](https://admin.edapp.com/login). Simply click on 'Forgot Your Password' and follow the prompts.
As a learner you can also use the 'Forgot Your Password' button and follow the prompts
OR
You can send a 'magic link' to your email address which will allow you to login in through the link.
**Q: How do I reset a learners password?**
You can find a guide to resetting a learner's password here: [https://support.edapp.com/how-to-reset-a-learners-password](https://support.edapp.com/how-to-reset-a-learners-password?hsLang=en).
**Q: What are the password requirements on EdApp?**
\-**Admin:** 8 characters, one uppercase letter, one lowercase letter and one number/special character
\-**Learner created manually by an admin:**8 characters, one uppercase letter, one lowercase letter and one number/special character
\-**Learner creating their own password with invite link or code:** 8 characters, one uppercase letter, one lowercase letter and one number/special character
\-**Learners who are changing their own passwords on the app:** 8 characters, one uppercase letter, one lowercase letter and one number/special character
**Q: I'm not receiving my email to reset my password, what shall I do?**
Make sure you check your junk/ spam folder, so you didn't miss the email. If not your team can whitelist the domains **[edapp.com](http://edapp.com/)**and **[mail.edapp.com](http://mail.edapp.com/).**
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