Tips & Tricks
Technical / API Documentation
How To Delete A User
How to permanently delete a user from your account.
Deleting a user is irreversible and all their data will be lost.
Please be 100% sure you want to remove them before making this decision.
Step 1: Navigate to the "users" tab and click on the "users" section
Step 2: Find the user you are looking for on this page
Step 3: Click the "Delete" button next to their name
Step 4: Type delete to confirm the action
If you'd like to keep a user's analytics but force log them out, you can utilise our frozen user groups feature available on the pro or enterprise plans.