How To Delete A User

How to permanently delete a user from your account.

Deleting a user is irreversible and all their data will be lost.

Please be 100% sure you want to remove them before making this decision.

Step 1: Navigate to the "users" tab and click on the "users" section

Step 2: Find the user you are looking for on this page

Step 3: Click the "Delete" button next to their name

Step 4: Type delete to confirm the action

If you'd like to keep a user's analytics but force log them out, you can utilise our frozen user groups feature available on the pro or enterprise plans.