Performance Dashboard

Features of the Performance Dashboard under the 'Analytics' tab

Content

Navigation

Functionality Overview

Data Drill Down

Filter

Export

Export with Slide Level Data / Slide Data Display

All Available Data Points

Overview Tab

Courses Tab

User Groups Tab

Users Tab

 

The data visualization and ability to drill down will support admins to identify ways to improve engagement and completions. 

Where to Find the Performance Dashboard

Admins can find the performance dashboard in the Performance section of the analytics menu. 

 
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There is an approximate 30-minute data delay for this dashboard.

Functionality Overview

The dashboard will have four tabs: Overview, Courses, User Groups, and Users.

Data Drill Down

Click on the course/user group/user title to see further detailed data.

 
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Filters

The dashboard provides many filters for admins to pick the data to show.

  • Time filter: checking the data in a particular timeframe e.g. 1d, 1w, 1m, 1y, 5y, to check app visits/completions/courses published in the selected timeframe

  • Search filter: to isolate data of a particular user group/course/users

  • Is active - only shows active user data (you can use 'true' to look at those who are active and 'false' for those who are inactive - active user means they have logged in in the last 30 days)

  • Is mandatory - only shows the mandatory courses for compliance purposes

Export

Go to the Performance Dashboard, and browse the data you want to export. Once you found it, there should be an ' Export Button ' on the specific tab that you want to download.

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Once you click the export button, the file will be downloaded as a .csv file.

See Course Completion by User to export all available data on published courses.

Published Date: The date the course was last published by default shows created date if there is no published date.

Export with Slide Level Data / Slide Data Display

You can export data where a Slide Number and a Lesson Number show. This enables a simple, accurate ordering and linking of slide data within lessons.

1. Click the "Courses" tab > Select the course under "All Published Courses" where you want to export the data from.

2. Click "Slides" > Click the download button on the right part of the "Lessons."

3. Open the CSV file you exported, and it will show you the data for the "Slide Number" and "Lesson Number."

All Data Points in the Performance Dashboard

Courses

The Performance Dashboard shows completion data for courses and lessons that are published and assigned to at least one learner. Archived courses are not displayed.

Where a course has a linked translated version, completion data for translated versions will be aggregated under the original course.

Users 

For a user to appear in the Performance Dashboard, they must have the Learner role, and they must not belong to the Excluded from Analytics or Reviewer roles. Archived users do not appear in the Performance Dashboard. Only the learner's currently assigned courseware will be visible in the Dashboard.

Overview Tab Data Points

Displays an overview of the data in the whole account

Perf 4

  • Courses Assigned: Total number of courses with at least one learner assigned 
  • Course Completions: The number of courses completed by currently assigned learners

  • Average Completion Rate: The average of the course completion rate across all courses and learners

  • Average Time To Complete: Average number of minutes spent by learners in successful lesson attempts, only considering the courses completed by a learner

Highest and Lowest Performing Courses

Columns Definition Availability
Sort Order

Rank number based on highest/lowest completion rate followed by the highest/lowest number of completions - (Export)

Export

Course Id

Unique identifier for a course

Export
Title The name you gave the course Both
Completions

The number of currently assigned learners who have completed the course

Both
Completion Rate

The percentage of currently assigned learners who have completed the course

Both

Highest and Lowest Performing User Groups

Columns Definition Availability
Sort Order

Rank number based on highest/lowest completion rate followed by the highest/lowest avg score and then by the highest/lowest users

Export

User Group Id

Unique identifier for a user group

Export
User Group (Name)

The name of the user group

Both
Avg Score

The average course score achieved by learners who have completed the course and are currently a member of the user group

Both
Users

The number of learners currently a member of the user group

Both
Completion Rate

The percentage of current courseware that is a member of the user group that has been completed by leaners currently a member of the user group

Both

Highest and Lowest Performing Users

Columns Definition Availability
Sort Order

Rank number based on highest/lowest completion rate followed by the highest/lowest avg score

Export

User Id

Unique identifier for a user

Export
User

Full name if available otherwise user name

Both
Avg Score

The average course score achieved by the learner across all currently accessible and completed courses

Both
Completions

The number of accessible courses that are completed by the learner

Both
Completion Rate

The percentage of accessible courses that are completed by the learner

Both

Courses Tab Data Points

This tab gives the ability to see course progress for assigned user groups. Clicking on the course name shows a lessons table which can be clicked on for more detail.

Data Point Definition Availability

Course completions by month

Number of course completions grouped by date (latest course completion per learner)

Dashboard

All published courses - Course Aggregate Data

Course ID

Unique identifier for a course

Export
Title

The title of the course

Both
Average Progress

Average percentage of mandatory lessons completed in the course across learners enrolled in the course

Both
Enrolled

The number of learners who are currently enrolled in the course

Both
Unopened

The percentage of enrolled learners who have not opened the course

Both
Avg Time Spent

Average minutes spent in the course by currently enrolled learners who have completed at least 1 mandatory lesson

Both
Avg Score

The average course score achieved by learners who have completed the course

Both
Lessons

The number of published, non-archived lessons in the course

Both
Mandatory Lessons

The number of mandatory, published, non-archived lessons in the course

Both
Completed Percentage of currently assigned learners who have completed the course Both
Course Drill Down Data

Lessons Published

The number of published, non-archived lessons in the course

Dashboard

Enrolled

The number of learners who are currently enrolled in the course

Dashboard

Average Time Spent

Average minutes spent in the course by currently enrolled learners who have completed at least 1 mandatory lesson

Dashboard

Average Score

The average course score achieved by learners who have completed the course

Dashboard

Average Course Progress

Average percentage of mandatory lessons completed in the course across learners enrolled in the course

Dashboard

Completion Status

The number of learners who have Unopened/Opened/Completed the course

Dashboard

Course Completions by Month (chart)

Number of learner course completions grouped by date (latest course completion per learner)

Dashboard

Lesson Table Data

Lesson Id

Unique identifier for a lesson

Export

Title

The title of the lesson

Both

Enrolled

The number of learners who are currently enrolled in the lesson

Both

Opens

The number of learners who have opened the lesson

Both

Completions

The number of learners who have completed the lesson

Both

Opened

The percentage of learners who have opened the lesson

Both

Avg Score

The average of the best score achieved per learner for the lesson

Both

Unopened

Percentage of assigned users who have not opened the lesson

Both

Avg Time Spent

The average time spent in minutes across all learner attempts for the lesson

Both

Avg Completions

The average number of successful lesson attempts per learner

Both

Completed

The percentage of learners who have completed the lesson

Both

Clicking on a Lesson brings you to a User Level Detail view for that Lesson
Users Enrolled Data (Lesson)

User

The learner the record belongs to

Both

Status

The status of the lesson (Opened, Unopened or Complete)

Both

Time Spent

The total time spent by the learner in the lesson

Both

Completions

The number of times the learner has successfully completed the lesson

Both

Date Completed

The date the lesson was first completed

Both

Best Score

Out of all lesson attempts, the best score achieved by the learner

Both

Attempts

The total number of successful and unsuccessful attempts of the lesson by the learner

Both

Clicking on a User's Lesson record brings you to an Attempt detail table
Attempts  Data

Total Attempts

The total number of attempts the learner has made for the lesson

Both

Successful Attempts

The total number of times the learner has successfully completed the lesson

Both

Unsuccessful Attempts

The total number of times the learner has attempted but not successfully completed the lesson

Both

Date Attempted

The date of the lesson attempt

Both

Course

The name of the course the lesson belongs to

Both

Lesson

The lesson the attempt record applies to

Both

Training Mode

Individual or Group 

Both

Score

The score the learner received in the attempt

Both

Result

The result of the attempt (successful or unsuccessful)

Both

Slide Table Data *

Slide Id

Unique identifier for a slide within a lesson

Export

Slide Title

The heading or question for the relevant slide

Both

Lesson Id

Unique identifier for the lesson that the slide belongs to

Export

Lesson Title

The title of the lesson that the slide belongs to

Both

Slide Type

The type of the slide (more info)

Both

Avg Time Spent

Average number of seconds spent by currently enrolled learners on the slide

Both

Avg Attempts

Average number of times the slide is attempted by currently enrolled learners

Both

Avg Correct

Percentage of all currently enrolled learner slide attempts that are correct

Both

Clicking on a slide brings you to a user detail view for that slide (see User tab detail below)

Users Enrolled (Slide)

User Id

Unique identifier for a learner

Export

Course Id

Unique identifier for a course

Export

User

Full name if available otherwise user name

Both

User Name

User name of the learner

Both

Full Name

First name and last name of the learner separated with a space character

Both

User Groups

User groups the learner is directly a member of

Both

Training Mode

Indicates whether the course was completed individually or via Group Training

Export

Completed

Most recent course completion date for the learner

Both

In Progress

Percentage of mandatory lessons completed in the course by the learner

Both

Time Spent Minutes

Total number of minutes spent in the course by the learner. Calculated as the sum of all SlideViewed events

Both

Score

Calculated as the sum of the max learner lesson score per scoring lesson, divided by the number of scoring lessons

Both

Status (filter)

Complete if the learner has completed the course and Incomplete if it is not

 

Training Mode (filter)

Individual if the learner has completed the course via the Learners App and Group if it was completed via Group Training

 

User Name (filter)

Filters learners based on their user name (not always the same as the User field displayed in the table)

Both

User Group (filter)

Filters learners in the user group (includes parent and child user group collections/user groups)

Both

User Groups Enrolled

User Group

The name of the user group

Both

Parents

The user group names of the direct parents of this user group, separated by a comma. A dash is displayed if the user group has no direct parents

Both

Avg Progress

The average course progress by learners that are a member of the user group

Both

Avg Score

The average course score achieved by learners that are a member of the user group and have completed the course

Both

Avg Time Spent

Average minutes spent in the course by learners that are a member of the user group and have completed at least 1 mandatory lesson

Both

Enrolled

The number of learners that are a member of the user group

Both

Unopened

The percentage of learners that are a member of the user group and have not opened the course

Both

Completed

The percentage of learners that are a member of the user group and have completed the course

Both

User Group (filter)

Filters user groups based on the user group name

 

 

User Groups Tab Data Points

User group performance data with the ability to see data of courses assigned to a group.

  • Average Score of the completed in that user group in a given period of time
  • Active Users: Amount of users that have logged in at least once that month
Columns Definition Availability
User Group Id The unique ID for the user group Export
User Group The name you gave the user group Both
Parent This user group will be nested in a user group collection Both
Avg Score The average score of the courses based on the users that have completed the course Both
Courses Number of published courses assigned to that user group Both
Inactive The percentage of users in that user group that have not logged in the past 30 days Both
Sort Order    
Users How many users are assigned to the user group Both
Completion

Of the courses assigned to the user group, the percentage that has been completed.

*Completion for all users group will be courses that are on universal access only.

Both

Users Tab Data Points

See data for individuals. Clicking on a user and then a course will show lesson data for that user and course.

  • Total App Visits of all users in a given period of time
  • Total Time Spent in Lessons of all users given a period of time
  • Average Score of the completed in that user group in a given period of time
  • Active Users: Amount of users that have logged in at least once that month
  • Click on any individual User, then select an assigned course to see level Lesson Level Data Points.
Columns Definition Availability
User Id The unique ID for the user Export
User The full name of the user. If not provided, defaults to username Both
Username   Export
Full Name First and last name. If not provided, is blank. Export
Usergroup List All the user groups that the user is assigned to Both
Courses Number of published courses assigned to that user group Both
Avg Progress

 

The overall rate of lessons that have been completed out of those assigned

 

Both
Avg Score The average score of the courses based on the users that have completed the course Both
Overdue If a course has a due date set, the amount of courses that have past that due date Both
Is Active If the user has logged in the past 30 days Both
User Visits in the Last 30 days   Exports
Completed Of the courses assigned to the user, the percentage that has been completed Both
Lesson Table Data

Title

The name you gave the Lesson

Both

Avg Score

The average score across user attempts

Both

Unopened

Percentage of assigned users who have not opened the lesson

Both

Avg Time Spent

Average number of minutes spent in the lesson

Both

Avg Completions

The average number of successful completions

Both

Completed

Percentage of assigned users who have completed the lesson

Both 
Clicking on a lesson shows the lesson detail table. See above under Courses Tab for info
Slide Table Data *

Slide Title

The heading or question for the relevant slide

Both

Slide Type

Multiple choice, concepts, relationships and number slides are included in our slide-level analytics. Game slides are not included.

Both

Lesson Title

The name of the lesson the slide belongs to

Both

Time Spent

How long the learner has spent in the slide

Both

First Attempt

The result of the learner's first attempt of the slide, either Correct or Incorrect

Both

Latest Attempt

The result of the learner's latest attempt of the slide, either Correct or Incorrect

Both

Attempts

The number of times the learner has attempted the slide. Hovering over the column shows further attempt detail:

Attempt answer: The answer the learner gave on the slide

Attempt at: The time the answer was recorded

Both

 

* Further Information on Slide Level data:

  • Shows attempts recorded after December 2021
  • Only shows slides where activity has occurred