---
title: Performance Dashboard
description: Features of the Performance Dashboard under the 'Analytics' tab
---

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# Performance Dashboard

## Features of the Performance Dashboard under the 'Analytics' tab

**Content**<https://support.edapp.com/performance-dashboard#video>

[Navigation](https://support.edapp.com/performance-dashboard#navigation)

[Functionality Overview](https://support.edapp.com/performance-dashboard#functionalityoverview)

[Data Drill Down](https://support.edapp.com/performance-dashboard#drilldown)

[Filter](https://support.edapp.com/performance-dashboard#filter)

[Export](https://support.edapp.com/performance-dashboard#export)

[Export with Slide Level Data / Slide Data Display](https://support.edapp.com/performance-dashboard#Slide-Data)

[All Available Data Points](https://support.edapp.com/performance-dashboard#alldatapoints)

[Overview Tab](https://support.edapp.com/performance-dashboard#overviewtab)

[Courses Tab](https://support.edapp.com/performance-dashboard#coursestab)

[Groups Tab](https://support.edapp.com/performance-dashboard#groupsdata)

[Users Tab](https://support.edapp.com/performance-dashboard#users-tab)

 

The data visualization and ability to drill down will support admins to identify ways to improve engagement and completions. 

#### Where to Find the Performance Dashboard

Admins can find the performance dashboard in the Performance section of the analytics menu. 

 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/5741180/id/168096764039" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="168096764039" data-hsv-style="" data-hsv-width="688" data-hsv-height="300" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

There is an approximate 30-minute data delay for this dashboard.

### Functionality Overview

The dashboard will have four tabs: [Overview](https://support.edapp.com/performance-dashboard#overviewtab), [Courses](https://support.edapp.com/performance-dashboard#coursestab), [Groups](https://support.edapp.com/performance-dashboard#groupsdata), and [Users](https://support.edapp.com/performance-dashboard#usersdata).

#### Data Drill Down

Click on the course/groups/user title to see further detailed data.

 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/5741180/id/168096764972" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="168096764972" data-hsv-style="" data-hsv-width="688" data-hsv-height="268" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

Filters

The dashboard provides many filters for admins to pick the data to show.

- Time filter: checking the data in a particular timeframe e.g. 1d, 1w, 1m, 1y, 5y, to check app visits/completions/courses published in the selected timeframe
- Search filter: to isolate data of a particular user group/course/users
- Is active - only shows active user data (you can use 'true' to look at those who are active and 'false' for those who are inactive - active user means they have logged in in the last 30 days)
- Is mandatory - only shows the mandatory courses for compliance purposes

#### Export

Go to the Performance Dashboard, and browse the data you want to export. Once you find it, there should be an 'Export Button' ![](https://support.edapp.com/hs-fs/hubfs/image-png-May-21-2024-08-31-45-3374-PM.png?width=21&height=21&name=image-png-May-21-2024-08-31-45-3374-PM.png) on the specific tab you want to download.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/5741180/id/168098522399" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="168098522399" data-hsv-style="" data-hsv-width="688" data-hsv-height="268" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

Once you click the export button, the file will be downloaded as a .csv file.

See **[Course Completion by User](https://support.edapp.com/course-completion-by-user?hsLang=en)** to export all available data on published courses.

Published Date: The date the course was last published. By default, it shows the created date if there is no published date.

#### Export with Slide Level Data / Slide Data Display

You can export data where a **Slide Number** and a **Lesson Number** show. This enables a simple, accurate ordering and linking of slide data within lessons.

1\. Click the **Courses** tab \> Select the preferred course under **All Published Courses** where you want to export the data from.

![](https://support.edapp.com/hs-fs/hubfs/undefined-Jul-18-2023-04-45-50-6296-AM.png?width=682&height=280&name=undefined-Jul-18-2023-04-45-50-6296-AM.png)

![](https://support.edapp.com/hs-fs/hubfs/undefined-Jul-18-2023-04-49-55-9473-AM.png?width=688&height=269&name=undefined-Jul-18-2023-04-49-55-9473-AM.png)

2\. Click **Slides** \> Click the export button on the right part of the **Lessons**.

![](https://support.edapp.com/hs-fs/hubfs/undefined-Jul-18-2023-04-53-46-2724-AM.png?width=688&height=321&name=undefined-Jul-18-2023-04-53-46-2724-AM.png)

3\. Open the CSV file you exported, and it will show you the data for the "Slide Number" and "Lesson Number."

![](https://support.edapp.com/hs-fs/hubfs/image-png-Jul-18-2023-05-04-24-9984-AM.png?width=688&height=317&name=image-png-Jul-18-2023-05-04-24-9984-AM.png)

### All Data Points in the Performance Dashboard

**Courses**

The Performance Dashboard shows completion data for courses and lessons that are published and assigned to at least one learner. Archived courses are not displayed.

Where a course has a linked translated version, completion data for translated versions will be aggregated under the original course.

**Users **

For a user to appear in the Performance Dashboard, they must have the **Learner role** and they must not belong to the **Excluded from Analytics** or **Reviewer roles**. Archived users do not appear in the Performance Dashboard. Only the learner's currently assigned courseware will be visible in the Dashboard.

#### Overview Tab Data Points

Displays an overview of the data in the whole account

![Perf 4](https://support.edapp.com/hs-fs/hubfs/Perf%204.jpg?width=624&height=130&name=Perf%204.jpg)

- Courses Assigned: Total number of courses with at least one learner assigned 
- Course Completions: The number of courses completed by currently assigned learners
- Average Completion Rate: The average of the course completion rate across all courses and learners
- Average Time To Complete: Average number of minutes spent by learners in successful lesson attempts, only considering the courses completed by a learner

**Highest and Lowest Performing Courses**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
| Sort Order | Rank number based on highest/lowest completion rate followed by the highest/lowest number of completions - (Export) | Export |
| Course Id | Unique identifier for a course | Export |
| Title | The name you gave the course | Both |
| Completions | The number of currently assigned learners who have completed the course | Both |
| Completion Rate | The percentage of currently assigned learners who have completed the course | Both |

#### **Highest and Lowest Performing User Groups**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
| Sort Order | Rank number based on highest/lowest completion rate followed by the highest/lowest average score and then by the highest/lowest users | Export |
| User Group Id | Unique identifier for a user group | Export |
| User Group (Name) | The name of the user group | Both |
| Avg Score | The average course score achieved by learners who have completed the course and are currently a member of the user group | Both |
| Users | The number of learners currently a member of the user group | Both |
| Completion Rate | The percentage of current courseware that is a member of the user group that has been completed by learners currently a member of the user group | Both |

#### **Highest and Lowest Performing Users**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
| Sort Order | Rank number based on highest/lowest completion rate followed by the highest/lowest average score | Export |
| User Id | Unique identifier for a user | Export |
| User | Full name if available otherwise user name | Both |
| Avg Score | The average course score achieved by the learner across all currently accessible and completed courses | Both |
| Completions | The number of accessible courses that are completed by the learner | Both |
| Completion Rate | The percentage of accessible courses that are completed by the learner | Both |

#### Courses Tab Data Points

This tab gives the ability to see course progress for assigned user groups. Clicking on the course name shows a lessons table which can be clicked on for more detail.

| **Data Point** | **Definition** | **Availability** |
| --- | --- | --- |
| **Course completions by month** |  |  |
| Number of course completions grouped by date (latest course completion per learner) | Dashboard |  |
| **All published courses - Course Aggregate Data** |  |  |
| Course ID | Unique identifier for a course | Export |
| Title | The title of the course | Both |
| Average Progress | Average percentage of mandatory lessons completed in the course across learners enrolled in the course | Both |
| Enrolled | The number of learners who are currently enrolled in the course | Both |
| Unopened | The percentage of enrolled learners who have not opened the course | Both |
| Avg Time Spent | Average minutes spent in the course by currently enrolled learners who have completed at least 1 mandatory lesson | Both |
| Avg Score | The average course score achieved by learners who have completed the course | Both |
| Lessons | The number of published, non-archived lessons in the course | Both |
| Mandatory Lessons | The number of mandatory, published, non-archived lessons in the course | Both |
| Completed | Percentage of currently assigned learners who have completed the course | Both |
| **Course Drill Down Data** |  |  |
| Lessons Published | The number of published, non-archived lessons in the course | Dashboard |
| Enrolled | The number of learners who are currently enrolled in the course | Dashboard |
| Average Time Spent | Average minutes spent in the course by currently enrolled learners who have completed at least 1 mandatory lesson | Dashboard |
| Average Score | The average course score achieved by learners who have completed the course | Dashboard |
| Average Course Progress | Average percentage of mandatory lessons completed in the course across learners enrolled in the course | Dashboard |
| Completion Status | The number of learners who have Unopened/Opened/Completed the course | Dashboard |
| Course Completions by Month (chart) | Number of learner course completions grouped by date (latest course completion per learner) | Dashboard |
| **Lesson Table Data** |  |  |
| Lesson Id | Unique identifier for a lesson | Export |
| Title | The title of the lesson | Both |
| Enrolled | The number of learners who are currently enrolled in the lesson | Both |
| Opens | The number of learners who have opened the lesson | Both |
| Completions | The number of learners who have completed the lesson | Both |
| Opened | The percentage of learners who have opened the lesson | Both |
| Avg Score | The average of the best score achieved per learner for the lesson | Both |
| Unopened | Percentage of assigned users who have not opened the lesson | Both |
| Avg Time Spent | The average time spent in minutes across all learner attempts for the lesson | Both |
| Avg Completions | The average number of successful lesson attempts per learner | Both |
| Completed | The percentage of learners who have completed the lesson | Both |
| **Clicking on a Lesson brings you to a User Level Detail view for that Lesson** |  |  |
| **Users Enrolled Data (Lesson)** |  |  |
| User | The learner the record belongs to | Both |
| Status | The status of the lesson (Opened, Unopened, or Complete) | Both |
| Time Spent | The total time spent by the learner in the lesson | Both |
| Completions | The number of times the learner has successfully completed the lesson | Both |
| Date Completed | The date the lesson was first completed | Both |
| Best Score | Out of all lesson attempts, the best score achieved by the learner | Both |
| Attempts | The total number of successful and unsuccessful attempts at the lesson by the learner | Both |
| **Clicking on a User's Lesson record brings you to an Attempt detail table** |  |  |
| **Attempts  Data** |  |  |
| Total Attempts | The total number of attempts the learner has made for the lesson | Both |
| Successful Attempts | The total number of times the learner has successfully completed the lesson | Both |
| Unsuccessful Attempts | The total number of times the learner has attempted but not successfully completed the lesson | Both |
| Date Attempted | The date of the lesson attempt | Both |
| Course | The name of the course the lesson belongs to | Both |
| Lesson | The lesson the attempt record applies to | Both |
| Training Mode | Individual or Group  | Both |
| Score | The score the learner received in the attempt | Both |
| Result | The result of the attempt (successful or unsuccessful) | Both |
| **Slide Table Data \*** |  |  |
| Slide Id | Unique identifier for a slide within a lesson | Export |
| Slide Title | The heading or question for the relevant slide | Both |
| Lesson Id | Unique identifier for the lesson that the slide belongs to | Export |
| Lesson Title | The title of the lesson that the slide belongs to | Both |
| Slide Type | The type of the slide ([more info](https://support.edapp.com/lesson-templates?hsLang=en)) | Both |
| Avg Time Spent | Average number of seconds spent by currently enrolled learners on the slide | Both |
| Avg Attempts | Average number of times the slide is attempted by currently enrolled learners | Both |
| Avg Correct | Percentage of all currently enrolled learner slide attempts that are correct | Both |
| **Clicking on a slide brings you to a user detail view for that slide (see User tab detail below)** |  |  |
| **Users Enrolled (Slide)** |  |  |
| User Id | Unique identifier for a learner | Export |
| Course Id | Unique identifier for a course | Export |
| User | Full name if available otherwise user name | Both |
| User Name | User name of the learner | Both |
| Full Name | First name and last name of the learner, separated with a space character | Both |
| User Groups | User groups the learner is directly a member of | Both |
| Training Mode | Indicates whether the course was completed individually or via Group Training | Export |
| Completed | Most recent course completion date for the learner | Both |
| In Progress | Percentage of mandatory lessons completed in the course by the learner | Both |
| Time Spent Minutes | Total number of minutes spent in the course by the learner. Calculated as the sum of all SlideViewed events | Both |
| Score | Calculated as the sum of the max learner lesson score per scoring lesson, divided by the number of scoring lessons | Both |
| Status (filter) | **Complete** if the learner has completed the course and **Incomplete** if it is not |   |
| Training Mode (filter) | **Individual** if the learner has completed the course via the Learners App and **Group** if it was completed via Group Training |   |
| User Name (filter) | Filters learners based on their **user name** (not always the same as the User field displayed in the table) | Both |
| User Group (filter) | Filters learners in the user group (includes parent and child user group collections/user groups) | Both |
| **User Groups Enrolled** |  |  |
| User Group | The name of the user group | Both |
| Parents | The user group names of the direct parents of this user group, separated by a comma. A dash is displayed if the user group has no direct parents | Both |
| Avg Progress | The average course progress by learners who are a member of the user group | Both |
| Avg Score | The average course score achieved by learners who are a member of the user group and have completed the course | Both |
| Avg Time Spent | Average minutes spent in the course by learners who are a member of the user group and have completed at least 1 mandatory lesson | Both |
| Enrolled | The number of learners that are a member of the user group | Both |
| Unopened | The percentage of learners that are a member of the user group and have not opened the course | Both |
| Completed | The percentage of learners that are a member of the user group and have completed the course | Both |
| User Group (filter) | Filters user groups based on the user group name |  |

 

#### Groups Tab Data Points

Group performance data with the ability to see data of courses assigned to a group.

- **Average Score** of the completed in that user group in a given period
- **Active Users:** Amount of users that have logged in at least once that month

**User Group Tab**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
|  User Group Id | The unique ID for the user group | Export |
|  User Group | The name you gave the user group | Both |
| Parent | This user group will be nested in a user group collection | Both |
|  Avg Score | The average score of the courses based on the users that have completed the course | Both |
| Courses | Number of published courses assigned to that user group | Both |
| Inactive | The percentage of users in that user group that have not logged in the past 30 days | Both |
| Subgroups | The number of user groups nestled in the Parent Group the user group is a part of | Both |
|  Users | How many users are assigned to the user group |  Both |
|  Completion | Of the courses assigned to the user group, the percentage that has been completed. *\*Completion for all user groups will be courses that are on universal access only.* | Both |

**Parent Tab**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
|  User Group |  The name you gave the user group nested in the Parent Group |  Both |
|  Parent |  The name of the user group collection |  Both |
| Subgroup | The number of user groups nestled in the Parent Group | Both |
| Courses | The number of published courses assigned to the user group | Both |
| Users | The number of users inside the user group | Both |
| Recently Active | The number of recently active users belonging to that user group | Both |
|  Avg Score |  The average score of the courses based on the users that have completed the course |  Both |
|  Avg Progress |  The average course progress of users in that user group  |  Both |
|  Avg Time Spent |  The average time spent by users in that user group for the courses they are assigned to |  Both |
|  Completion |  Of the courses assigned to the user group, the percentage that has been completed. *\*Completion for all user groups will be courses that are on universal access only.* |  Both |

 

#### Users Tab Data Points

See data for individuals. Clicking on a user and then a course will show lesson data for that user and course.

- **Total App Visits** of all users in a given period
- **Total Time Spent in Lessons** of all users given a period
- **Average Score** of the completed in that user group in a given period
- **Active Users:** Amount of users that have logged in at least once that month
- Click on any individual User, then select an assigned course to see level **Lesson Level Data Points.**

| **Columns** | **Definition** | **Availability** |
| --- | --- | --- |
| User Id | The unique ID for the user | Export |
| User | The full name of the user. If not provided, defaults to username | Both |
| Username |   | Export |
| Full Name | First and last name. If not provided, is blank. | Export |
| Usergroup List | All the user groups that the user is assigned to | Both |
| Courses | Number of published courses assigned to that user group | Both |
| Avg Progress |   The overall rate of lessons that have been completed out of those assigned   | Both |
| Avg Score | The average score of the courses based on the users that have completed the course | Both |
| Overdue | If a course has a due date set, the amount of courses that have past that due date | Both |
| Is Active | If the user has logged in the past 30 days | Both |
| User Visits in the Last 30 days |   | Exports |
| Completed | Of the courses assigned to the user, the percentage that has been completed | Both |
| **Lesson Table Data** |  |  |
| Title | The name you gave the Lesson | Both |
| Avg Score | The average score across user attempts | Both |
| Unopened | Percentage of assigned users who have not opened the lesson | Both |
| Avg Time Spent | Average number of minutes spent in the lesson | Both |
| Avg Completions | The average number of successful completions | Both |
| Completed | Percentage of assigned users who have completed the lesson | Both  |
| **Clicking on a lesson shows the lesson detail table. See above under the Courses Tab for info** |  |  |
| **Slide Table Data \*** |  |  |
| Slide Title | The heading or question for the relevant slide | Both |
| Slide Type | Multiple choice, concepts, relationships, and number slides are included in our slide-level analytics. Game slides are not included. | Both |
| Lesson Title | The name of the lesson the slide belongs to | Both |
| Time Spent | How long the learner spend on the slide | Both |
| First Attempt | The result of the learner's first attempt of the slide, either Correct or Incorrect | Both |
| Latest Attempt | The result of the learner's latest attempt at the slide, either Correct or Incorrect | Both |
| Attempts | The number of times the learner has attempted the slide. Hovering over the column shows further attempt detail: Attempt answer: The answer the learner gave on the slide Attempt at: The time the answer was recorded | Both |

 

**\* Further Information on Slide Level data:**

- Shows attempts recorded after December 2021
- Only shows slides where activity has occurred

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