Performance Dashboard

Features of the Performance Dashboard under the 'Analytics' tab

Content

Navigation

Functionality Overview

Data Drill Down

Filter

Export

All Available Data Points

Overview Tab

Courses Tab

User Groups Tab

Users Tab

 

The data visualisation and ability to drill down will enable the admin to identify ways to improve engagement and completions. 

Where to Find the Performance Dashboard

Admins can find the performance dashboard in the Performance section of the analytics menu. 

Functionality Overview

The dashboard will have four tabs: Overview, Courses, User Groups and Users.

Data Drill Down

Click on the title of the course/user group/user to see further detailed data.

Filters

The dashboard provides many filters for admins to pick the data to show.

  • Time filter: checking the data in a particular timeframe eg. 1d, 1w, 1m, 1y, 5y to check app visits/completions/course published in the selected timeframe

  • Search filter: to isolate data of a particular user group/course/users

  • Is active - only shows active user data (you can use 'true' to look at those who are active and 'false' for those who are inactive - active user means they have logged in in the last 30 days)

  • Is mandatory - only shows the mandatory courses for compliance purpose

Export

Export the data by clicking spreadsheet and select the raw data of the preferred chart displayed in the tab.

We recommend CSV instead of excel to eliminate the format incapability issue

 
See Course Completion by User to export all available data on published courses.

Published Date: The date the course was last published by default, shows created date if there is no published date.

All Data Points in the Performance Dashboard


Overview Tab

Displays an overview of the data in the whole account

  • All courses published
  • Total Course Completions since the time of all published courses
  • Average Completion Rate of all published courses
  • Average Time to complete a course (based on published courses)

Highest and Lowest Performing Courses

Columns Definition Availability
Sort Order 1 being the most completed course. 1 is the top of the section in the dashboard

Both

Course Id The unique ID for the course (you can have two courses named the same so this help differentiate them) Export
Title The name you gave the course Both
Completions How many times the user went through the entire course and passed (if there was a minimum score set) Both
Completion Rate If a course had 4 required lessons and the user completed 1 required lesson, the completion rate is 25% for example. Both

Highest and Lowest Performing Courses

Columns Definition Availability
Sort Order 1 being the highest performing user group based on completions and completion rate for the assigned courses. 1 is the top of the section in the dashboard

Both

User Group Id The unique ID for the user group Export
User Group (Name) The name you gave the user group Both
Avg Score The average score of the courses based on the users that have completed the course Both
Users How many users are assigned to the user group Both
Completion Rate Of the courses assigned to the user group, the percentage that has been completed Both

Highest and Lowest Performing Users

Columns Definition Availability
Sort Order 1 being the highest performing user based on completions and completion rate for the assigned courses. 1 is the top of the section in the dashboard

Both

User Id The unique ID for the user Export
User The first and last name you gave the user, if this is not provided, the username will display (usually the email) Both
Avg Score The average score of the assigned courses to the user Both
Users How many users are assigned to the user group Both
Completion Rate Of the courses assigned to the user group, the percentage that has been completed Both

Courses Tab Data Points

This tab gives the ability to see course progress for assigned user groups and. Clicking on the course name shows a lessons table which can be clicked on for more detail.

Columns Definition Availability

Total Course Completions

The nominal number of course completions over a given time based on the filter. 

Both

All Published Courses

Course Id The unique ID for the course (you can have two courses named the same so this help differentiate them) Export
Title The name you gave the course Both
Average Progress Percentage of assigned users that have completed the course Both
Enrolled How many users have been assigned the course Both
Unopened   Both
Avg Time Spent   Both
Avg Score The average score of the assigned courses Both
Lessons Number of required lessons in the course Export
Completed   Both

Click on any Course from the “All Published Courses” window to see Lesson Level Data. Clicking on a lesson brings you to a user detail view for that lesson:

Title

The name you gave the Lesson

Both

Avg Score

The average score across user attempts

Both

Unopened

Percentage of assigned users who have not opened the lesson

Both

Avg Time Spent

Average number of minutes spent in the lesson

Both

Avg Completions

The average number of successful completions

Both

Completed

Percentage of assigned users who have completed the lesson

Both

 

User Groups Tab Data Points

User group performance data with the ability to see data of courses assigned to a group.

  • Average Score of the completed in that user group in a given period of time
  • Active Users: Amount of users that have logged in at least once that month
Columns Definition Availability
User Group Id The unique ID for the user group Export
User Group The name you gave the user group Both
Parent This user group will be nested in a user group collection Both
Avg Score The average score of the courses based on the users that have completed the course Both
Courses Number of published courses assigned to that user group Both
Inactive The percentage of users in that user group that have not logged in the past 30 days Both
Sort Order    
Users How many users are assigned to the user group Both
Completion Of the courses assigned to the user group, the percentage that has been completed Both

Users Tab Data Points

See data for individuals. Clicking on a user and then a course will show lesson data for that user and course.

  • Total App Visits of all users in a given period of time
  • Total Time Spent in Lessons of all users given a period of time
  • Average Score of the completed in that user group in a given period of time
  • Active Users: Amount of users that have logged in at least once that month
  • Click on any individual User, then select an assigned course to see level Lesson Level Data Points.
Columns Definition Availability
User Id The unique ID for the user Export
User The full name of the user. If not provided, defaults to username Both
Username   Export
Full Name First and last name. If not provided, is blank. Export
Usergroup List All the user groups that the user is assigned to Both
Courses Number of published courses assigned to that user group Both
Avg Progress

Of all the courses assigned, the percentage that the user has completed

 

Both
Avg Score The average score of the courses based on the users that have completed the course Both
Overdue If a course has a due date set, the amount of courses that have past that due date Both
Is Active If the user has logged in the past 30 days Both
User Visits in the Last 30 days   Exports
Completed Of the courses assigned to the user, the percentage that has been completed Both
Lesson Table Data

Title

The name you gave the Lesson

Both

Avg Score

The average score across user attempts

Both

Unopened

Percentage of assigned users who have not opened the lesson

Both

Avg Time Spent

Average number of minutes spent in the lesson

Both

Avg Completions

The average number of successful completions

Both

Completed

Percentage of assigned users who have completed the lesson

Both