Rapid Refresh Feature

Create a quiz that's automatically delivered to learners in regular, bite-sized chunks.

  1. What is Rapid Refresh?
  2. How to set up a quiz
  3. Filling out the template
  4. Translations
  5. Leaderboards
  6. Analytics
  7. Notifications

 


What is Rapid Refresh?

Rapid Refresh is an efficient way for you to create interactive quizzes to assess and reinforce learner knowledge. This all can be done without having any content in your account and is a fantastic opportunity to re-engage learners who have become dormant after completing a certain course.

This feature allows you to deliver your quiz at regular intervals to check your learners' understanding and reinforce knowledge retention. Questions are set up using our easy-to-complete template, and you’ll have access to timely analytics to help understand learner and user group performance.

 


 


How to set up a quiz

✅ Step 1: Navigate to the 'Courses' page of the admin portal

Log into admin.edapp.com, head to the 'Courseware' menu and click on 'Rapid Refresh Quizzes'.

Step 2: Click the 'Rapid Refresh Quizzes' tab

You will find the 'Rapid Refresh Quizzes' tab near the top of the page.

Step 3: Click 'Create Quiz'

Here you'll find a summary of Rapid Refresh. Click the button to continue.

 

 

Step 4: Select a quiz type

We offer two quiz types: 'One Session' and 'Spaced Sessions'.

  • One Session: All quiz questions will be delivered to your learners in a single session. Use this quiz type when you want your learners to complete all questions in one sitting. 
  • Spaced Sessions: Quiz questions will be divided evenly and spread over multiple sessions. You can determine how many questions to deliver per session and the frequency of your sessions in the next step. Use this quiz type when you want to consistently engage your learners over a set period of time.


Step 5: Fill out the quiz template

Steps will differ depending on which quiz type you chose.

➡️ If you chose 'One Session':


  • Click on 'Download template' which downloads our .xlsx file.
  • Read the instructions, then fill out the spreadsheet tab labelled 'FILL ME OUT'.
  • Once you're done editing, click 'Choose file' to upload your question set. Ensure that you upload your file in a .xlsx format.
  • Click on 'Upload my file'.

Note: Learn more about correctly filling out your quiz template here.


➡️ If you chose 'Spaced Sessions':

  • You will first be provided with a basic calculator to help determine how many questions to include in your question set, based on your desired schedule. Input the number of questions you want each session to have, your desired frequency of sessions (daily or weekly) and how long you want the quiz to run for.
  • Click on 'Download template' which downloads our .xlsx file.
  • Read the instructions, then fill out the spreadsheet tab labelled 'FILL ME OUT'.
  • Once you're done editing, click 'Choose file' to upload your question set. Ensure that you upload your file in a .xlsx format.
  • Click on 'Upload my file'.

Step 6: Add a title and description

Here is where you can give your quiz a name and description. These will both be visible to your learners on their app.

Step 7: Define the quiz schedule

Steps will differ depending on which quiz type you chose.

➡️ If you chose 'One Session':

  • Deliver 'immediately'
    Select this option if you want to deliver your Rapid Refresh quiz right away. It's important to note, however, that selecting this option means that your quiz:
    • Will be delivered to learners as soon as you complete the set-up wizard
    • Will have start and end dates locked and uneditable
    • Will be unable to be previewed before being delivered to learners
    • Will be universally accessible by default (you can change this later)
    • Will have leaderboards enabled by default (you can change this later)
    • Will have branding and prerequisites editable at all times

             

            • Deliver 'scheduled'
              Select this option if you want to choose the date your quiz is automatically delivered to learners. With this option, your quiz:

              • Can be assigned to any user groups, up until the start date
              • Will have the start and end dates editable, up until the start date
              • Will have branding and prerequisites editable at all times

            ➡️ If you chose 'Spaced Sessions':

            • You will need to specify how frequently you want quiz sessions delivered to your learners. This can be either daily or weekly.
            • You will also need to specify a start and end date for your quiz sessions
            • You will see a confirmation message that will detail the number of sessions that the quiz will run for, including the number of questions per session

            Note: Your chosen end date may be modified by our system if it conflicts with the quiz frequency and number of questions.


            Step 8: Review the configurations

            Almost there! You now need to review the configurations before your quiz is done creating.


            ➡️ If you chose 'One Session':


            ➡️ If you chose 'Spaced Sessions':

             

            Why would my questions per session vary?

            The number of questions delivered per session depends on:

            • How questions you uploaded in your question set
            • The frequency of your sessions (daily or weekly)
            • Your chosen start and end dates. 

            For example, let's say you had a set of 20 questions delivered weekly over the course of three weeks. Our system would calculate each session as:

            • Week 1: 7 questions delivered in this session
            • Week 2: 7 questions delivered in this session 
            • Week 3: 6 questions delivered in this session

            You can see here that in this scenario, this Review step of the wizard will display Questions per session as 7, however, this isn't the case for Week 3.


            Step 9: Preview

            Once you have created the quiz, you will be able to preview it in the LMS. 

            Note: You will not be able to modify quiz content from this page. If this is something you need to do, you will need to delete this quiz and re-upload your edited file.


            Here you will be able to:

            • Modify quiz branding
            • Assign the quiz to user groups
            • Set pre-requisite courses for the quiz. This means that your Rapid Refresh quiz will display to learners, but be locked until they complete the pre-requisite course(s).
            • Edit your scheduling configurations (only up until the scheduled start date)
            • Disable the quiz leaderboard
            • Check the changelog to see the recent changes on the Rapid Refresh

            Note that if you have chosen your quiz type as 'One Session' and chose to deliver it 'Immediately', you will not be able to:

            • Make changes to scheduling configurations

             


             


            Filling out the template

            Rapid Refresh quizzes are designed to be simple multiple-choice questions, so you need to only enter multiple-choice style questions.

            The template consists of an instruction page, an example tab and 'FILL ME OUT'. 'FILL ME OUT' is where you will be entering your quiz questions.


            Template breakdown:

            • Column B: Enter a question you want your learners to answer
            • Columns C-H: Add multiple choice answers. You will need to add at least two answers for your learners to choose from.
            • Column I: Select which of the multiple-choice answers will be recognised as correct. You can add more than one correct answer by using a comma and a space e.g. "A, C"
            • Column J: Enter some reinforcement text. This text appears as a pop-up to your learners once they have answered. It's important to note that the reinforcement text will appear for your learners regardless of whether they answered correctly or incorrectly, so ensure the message is relevant to both outcomes.

            Save the file in .xlsx format to be usable.

             


            Translations

            Our Rapid Refresh feature currently does not support automatic translations for the quiz contents. If you'd like to deliver your quiz in a language other than English, there are a few steps you will need to take:

            Step 1: Fill out the quiz template in your desired language

            You will need to create a new Rapid Refresh and fill out a new template in your desired language. 

            Step 2: Specify your language

            Once your new Rapid Refresh has been created, you'll find a tab on the quiz page called 'Language'. Here, you can specify what language your quiz is written in.

            We only support the following languages on UI translation:

            Arabic, Castilian Spanish, Chinese, Dutch, English, French, German, Hindi, Indonesian - Bahasa, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish and Ukrainian.


            What does this do?

            While we do not currently support automatic translations for quiz contents, we are able to provide language translations for our question prompts. This includes prompts such as 'Select the correct answer', 'Ok, I'm done' and 'That's correct!'

             


            Leaderboards

            Your Rapid Refresh quiz will automatically create a quiz leaderboard and will run for the time you have scheduled the quiz. Leaderboards are enabled for all Rapid Refresh quizzes by default but can be switched off on the quiz configurations page.

            How does it work?

            Scores from Rapid Refreshes will not transfer into any other live leaderboards. Lesson scores will not be transferred into a Rapid Refresh leaderboard. They sit separately in EdApp.

            The leaderboard will update for the learner every time they take a new quiz in the scheduled series. They will have a score and as soon as they are finished the quiz, they will see their provisional place on the leaderboard. If they then go and visit the leaderboard page, they may see a change in their place on the leaderboard, as it then takes into account how quickly users reached that score. If all the scores are the same, then the learners are ranked on speed.

             


             

            Analytics

            You will be able to access analytics for Rapid Refresh (RR) under the 'Analytics' menu in the navy navigation bar at the top of your screen.

            Here, you can view a list of all your Rapid Refresh quizzes and drill down into each quiz for further insight into User Group performance and individual learner performance.


            User Group performance

            Click on an RR title to view the performance of each User Group assigned to that quiz. Here, you'll be able to toggle between two different data views:

            • Attempted: Displays a percentage of how many learners within that User Group had attempted each question. 
            • Correctly answered: Displays a percentage of how many learners within that User Group had correctly answered each question. This percentage does not include learners who had not attempted the question.


            User performance

            From the User Group page, click on the name of any User Group to view the performance of each user within that User Group (or User Group Collection). Here, you'll find a breakdown of:

            • Total: A percentage of how many questions the learner had answered correctly out of the total number of questions available. This automatically updates as the learner completes more quiz sessions.

            • Time spent: How long it took the learner to complete the quiz. This counts time spent in the quiz itself only (not the time spent in EdApp's mobile app in general). This automatically updates as the learner completes more quiz sessions.
            • Question performance: An indication of whether the learner had answered each question correctly or incorrectly. Unattempted questions will be denoted by an 'O' symbol. 


            What does unattempted mean?

            There are a few reasons why a question may appear as 'Unattempted' for a learner:

            • The learner had not accessed the quiz during the session's availability.
              • For example, if you set an RR to a 'Daily' schedule and a learner had not logged into the app on any given day, the questions within that quiz session will not appear for the learner again. These questions will be therefore marked as unattempted.
            • The learner had only been given access to the quiz after the start date.
              • Quiz sessions that were delivered before that learner had joined the quiz will not appear for the learner again.

             


            Notifications

            Users can receive automatic Rapid Refresh (RR) reminders by emails and/or push notifications.

            Note, these are on by default for all accounts. If you need to disable notifications for any applications, you can do so via the Engagement tab in App Settings.

            When a quiz session is available, the learner will receive an email and push notification at approximately 9 am in their local timezone. Tapping on this notification directs them straight to the RR quiz start page.

            Learners receive push notification reminders at:

            • 4 pm for daily quizzes

            • 9 am every 3rd business day for weekly and one-off sessions

            Reminders are only sent if the learner doesn’t complete the assigned RR session by the above times.