Q: What is the difference between a Learner and an Admin?
A learner is a user who has access to course content but cannot modify it or access any Admin functionalities. An Admin has the ability to set up a program on EdApp, make modifications, manage users, and view analytics.
Q: What kind of permissions can I set up for a user?
A user can be assigned numerous permissions depending on what you would like them to have access to/responsibility over. Please see this guide for more information.
Q: How can I change a user’s permissions?
Yes. Navigate to the 'Users' tab and click 'Users'. Navigate to the individual user and scroll to the 'Roles' section. Check the boxes beside the permission you would like enabled. Please see this guide for more information.
Q: What is an Admin?
This user has overall control of the account, they can access all courseware, all user/ user group information, all peer learning features, all engagement features and all analytics.
Q: How can I access the admin side of EdApp?
You will need to visit admin.edapp.com to access the admin portal.
Q: As an Admin, why I can't see all the courses in the learner's app?
Even as an admin, in the learner's app you will only see published courseware that is assigned to one of your user groups.
Q: I have admin access to the LMS but can't edit content, how can I fix this?
In order to edit content you will simply need to tick the "content author" role on your user profile.
Q: What is an Author?
This user can access course progress analytics, peer learning features and edit learning content.
Q: Can an Author publish content?
Yes, authors can publish content.
Q: What is a Manager?
This user can only see manager dashboards for the user groups assigned to them. Please check out our step-by-step guide on how to set up a manager dashboard.
Q: What is a Reviewer?
This user can review published and drafted content that is assigned to their user group. Remember that reviewer completions will not count towards the analytics. It could be worth creating reviewers a separate login to review content if you would like their completions to count towards analytics in their normal account.
Q: What content can Reviewers see?
Reviewers cam see draft content but only if it assigned to them via their user group.
Q: What is an Instructor?
An instructor is a user who can log in to the admin portal and only have access to social learning, discussions and assignments.